Financial Policy

Patient Billing

For your convenience we accept Visa, MasterCard and American Express, as well as CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us in Macon at Macon Phone Number 478.746.0727 or 800-556-0727 and in Dublin at 478-275-7001 or 800-556-0727. Many times, a simple telephone call will clear up any misunderstandings.

EXTENDED PAYMENT OPTION

We offer no interest credit for 3 to 6 months through CareCredit. CareCredit enables you to finance 100% of you dental care with no money down, no interest, no up front cost, and no prepayment penalties.

CareCredit can be used by the entire family for ongoing treatment without having to reapply and is accepted at many offices. It only takes a few minutes to apply for CareCredit. To learn more about CareCredit, call 1-800-839-9078, or visit their website at www.CareCredit.com

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. It is important to understand that your insurance coverage is a contract between you and your insurance company. If you have any questions regarding your dental benefits, please contact your insurance company directly.

Insurance companies are sometimes very difficult to deal with and many offices do not deal with them at all. In Georgia, insurance companies are required by law to provide payment within 15 days of receiving a claim. Your insurance claim will be sent the day that the services are rendered. We file your insurance claim as a courtesy to you and we will do our best to assist you with your insurance claim. If, however, after 30 days the insurance company has not provided payment or there is an outstanding balance following the insurance payment, the balance  becomes the patient’s responsibility.

Due to various problems we have encountered, we do not file secondary insurance but will be happy to assist you with the forms.

If your insurance company pays you directly, then you are responsible for the bill at the time of service.